Topic: Developing a customer centric culture in a workplace
Date: 4th to 5th December
Price: 30k
Developing a Customer-Centric Culture in the Workplace workshop is designed to help organizations create an environment where customer satisfaction and service excellence are at the core of every business function. This program emphasizes the importance of aligning company values, behaviors, and operations to meet customer needs effectively.
Participants will learn strategies to foster a customer-first mindset, improve communication and collaboration across teams, and build lasting relationships with clients that drive business success and loyalty.
Who Should Attend:
• Customer service managers and teams.
• Marketing and sales professionals.
• HR and leadership teams looking to foster a customer-centric environment.
• Business owners and managers across all industries.
• Anyone interested in improving customer experience within their organization.
